Shopify Collaborator Access

Analyzify requires collaborator access to your Shopify store to provide comprehensive analytics and tracking services. This access is managed through Shopify's collaboration system for security purposes.

Providing Access to Analyzify

There are two scenarios under which our team may request collaborator access, depending on your store settings.

If You Require a Code

Step 1

Navigate to Access Management

Click the "Provide Access" button in Analyzify > Access Management Menu > Shopify Collaborator Access

Step 2

Enter your Collaborator Request Code

Enter your Collaborator Request Code in the provided box

Step 3

Save & Send

Click "Save & Send" to submit the code

If You Allow Open Collaboration

Step 1

Navigate to Access Management

Click the "Provide Access" button in Analyzify > Access Management Menu > Shopify Collaborator Access

Step 2

Check the Box

Check the box that says "My store doesn't require a code."

Step 3

Save & Send

Click "Save & Send" to proceed

Finding Your Collaborator Request Code

1. In your Shopify admin panel, go to Settings > Users and Permissions > Collaborators
2. Look for your collaborator request code in this section
3. By default, your store is set to "Only people with a collaborator request code can send a collaborator request" for enhanced security

What Happens Next

1. After submitting the code, Analyzify's team will send you a collaborator access request within 1-2 business days. Until we send the collaborator request, the access status column will display "Queued".
2. You will receive a notification from Shopify when the request arrives
3. Log in to your Shopify admin panel to review and approve the collaborator request
4. Once approved, the connection between Analyzify and your store will be established

What Access Do We Need?

We require access to the:

• " View " permission under the "Orders" section and "Reports" permission under the "Analytics" section to compare the orders between GA4 and Shopify to see if Analyzify gets your data across and how well it works.
• "Themes" and "Edit Code" permissions under the "Online Store" section to check for hardcoded scripts that may conflict with our integration.
• "Manage settings" and "Domains" permissions under "Store Settings" to be able to review your store settings and domains.
• "Checkout" permission under "Store Settings" to check if you have any additional scripts.
• "Manage and add custom pixels" under "Store Settings"  to add our custom pixel to track the checkout and purchase events.

Lastly, we need access to " Manage and install apps and channels" under the " App Permissions" section to check whether the native GA4 integration is enabled, identify any other apps that could conflict with the Analyzify setup, or access your consent management platform to review its settings.

Grant Access to Customer Events

When sending a collaborator access request, access to the Customer Events area and permission to add pixels cannot be selected by default. After approving the request, the merchant needs to update the collaborator permissions manually to grant our team access to the Customer Events menu.

Step 1

Head to your Shopify Admin page

Log in to your Shopify Admin. On your Admin page click on "Settings" in the bottom left

Step 2

Go to "Users and permissions"

Once you’re in the “Settings” page, you can click on “Users and permissions.”

Step 3

Navigate to Collaborators

Scroll down to the "Collaborators" section, and click "Analyzify | Solverhood."

Step 4

Update the permissions

Here, you can update the categories you wish to give permission to. To grant access to customer events section, make sure to check "View customer events" and "Manage and add custom pixels" option under Store settings.

If your store uses a role-based user interface, you can follow the steps below to update our permissions and allow access to the Customer Events section.

1. Go to  Settings > Users > Roles  in your Shopify admin.
2. Click the  “Add Role”  button.
3. Name the role something like  “Analyzify Customer Events.”
4. Scroll down a bit and expand the  Store Settings  permissions.
5. Enable the following:
6. 1. Manage and Add Custom Pixels
   2. View Customer Events
7. Click  Save Role .
8. Go back to the  Users  menu.
9. Select the  Analyzify | Solverhood collaborator account .
10. Click  Assign Role , choose the newly created role, and hit Continue.

Important Security Notes

• You can monitor all collaborator access from your Shopify admin panel
• You can revoke access at any time through Shopify's collaborator settings.
• Collaborator access does not allow changes outside the permissions you explicitly approve.
• Our team only uses granted access for implementation, verification, and troubleshooting purposes.